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[Resolved] [WIPL Network Announcement] Power Outage at Data Centre level
Posted by Rakesh :: WIPL on 11 May 2024 03:29 AM

Update No.6: Sunday 12 10.46 PM IST ( GMT 5.30+)

We are pleased to inform you that all the services are now up, running smoothly and fully operational.

 

The pending  Linux virtualizer also live and the RAID rebuild process is completed now. Kindly share and contact our support if you face any issue.

Thank you for your continued patience and understanding during this time.

Team WIPL

 

Update No.5: Sunday 12 11.10 AM IST (GMT 5.30+)

We are pleased to inform you that all the services are now up and running smoothly. Additionally, most of our systems are back online and fully operational.

However, we are still addressing issues on one Linux virtualizer.

Post yesterday's sudden Power outage has resulted in RAID failure on this Linux Virtualizor. Right now the RAID Rebuild process is going on and the team is keeping an eye on the process. Due to this, you'll observe slowness/sluggishness on your machine or may see downtime. 

We assure you, that our dedicated team is actively working to resolve these remaining issues, and we will provide further updates as we progress towards full resolution.

ETA for RAID Rebuild is the next 16 hours.

Thank you for your continued patience and understanding during this time.

Team WIPL

 

Update No.4: Saturday 11 09.20 PM IST (GMT 5.30+)

We are pleased to inform you that all of our Windows Servers are now up and running smoothly. Additionally, most of our systems are back online and fully operational.

However, we are still addressing some network issues affecting one Linux virtualizer and a few CDS instances. Our dedicated team is actively working to resolve these remaining issues, and we will provide further updates as we progress towards full resolution.

Thank you for your continued patience and understanding during this time.

Team WIPL

 

Update No.3: Saturday 11 9.00 AM IST (GMT 5.30+)

We're providing an update on the recent service interruption. We'd like to thank you for your patience as our datacenter team continues to work diligently to resolve the core issue.

Thank you for your understanding.

Team WIPL

 

Update No.2: Saturday 11 8.00 AM IST (GMT 5.30+)

We're providing an update on the recent service interruption. While we're still working to resolve the core issue, we're happy to report that some of our servers are now back online.

Our datacenter team is committed to making every effort to fully restore service as soon as possible (ASAP). We understand the inconvenience this has caused, and we appreciate your patience.We're continuously monitoring the situation and will provide further updates as we make progress.


We'll let you know when we expect full-service restoration.
In the meantime, if you have any questions or require further assistance, please don't hesitate to contact our support team at [support@mywipl.com].

 

Team WIPL

 

Update No.1: Saturday 11 4.30 AM IST (GMT 5.30+)

At this point our Datacentre Teams continue to investigate the core issue, our senior Datacentre team is working continuously to address the issue and we'll update you on this more when we get another update. 

 

Dear Esteemed Clients,

We regret to inform you that there is a power outage at the entire Netmagic Delhi Location due to which the servers are not accessible.

The Datacenter Team is working diligently to resolve the issue. We will share the ETA as soon as we receive an update from the DC Team.

We apologize for any inconvenience caused and appreciate your patience and understanding in this matter. 

 

Sincerely,

Team WIPL

 

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