Fully Resolved & Completed 14: 01:10 PM IST (13:10)

Dear Customers,

The restoration process of all the VM's has been completed.
If you are facing any issues, request you to open a ticket to the Support Helpdesk ( support@mywipl.com ). 

Your patience was highly appreciated, during the restoration process.

Thanks,
Tech Team

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Update 13: 08:27 AM IST (08:27)

Dear Customers,

The restoration process is 68% completed. We will update you once the process is completed.

We'll keep you posted with more updates.

Thanks,

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Update 12: 06:55 AM IST (06:55)

Dear Customers,

The restoration process is 61% completed. We will update you once the process is completed.

We'll keep you posted with more updates.

Thanks,

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Update 11: 06:00 AM IST (06:00)

Dear Customers,

The restoration process is 48% completed. We will update you once the process is completed.

We'll keep you posted with more updates.

Thanks,

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Update 10: 05:15 AM IST (05:15)

Dear Customers,

The restoration process is 37% completed. We will update you once the process is completed.

We'll keep you posted with more updates.

Thanks,

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Update 9: 03:50 AM IST (03:50)

Dear Customers,

The restoration process is 24% completed. We will update you once the process is completed.

We'll keep you posted with more updates.

Thanks,

Tech Team

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Update 8: 02:30 AM IST (02:30)

Dear Customers,

The restoration process is 15% completed. We will update you once the process is completed.

We'll keep you posted with more updates.

Thanks,

Tech Team

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Update 7: 11:50 PM IST (23.50)

Dear Customers,

The restoration process is 7% completed. We will update you once the process is completed.

We'll keep you posted with more updates.

Thanks,

Tech Team

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Update 6: 9:39 PM IST (21.39)

Dear Customers,

The restoration process is in progress. We will update you once the process is completed.

We'll keep you posted with more updates.

Thanks,

Tech Team

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Update 5: 8:44 PM IST (20.44)

Dear Customers,

Our Hostmachine is now online with the primary OS, we've started doing the restorations from the automated backup recovery system. We'll keep you posted with the progress of the backup restoration. 

We'll keep you posted with more updates.

Thanks,

Tech Team

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Update 4: 7:40 PM IST (19.40)

Dear Customers,

We are still working on HyperV restoration.

The ETA on data restoration with the last available backups is 24 hours now. 

We'll keep you posted with more updates.

Thanks,

Tech Team

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Update 3: 6.20 PM IST (18.20)

Dear Customers,

The server is configured, we'll be getting the back systems mounted to verify the data availability now. 

The ETA on data restoration with the last available backups is 24 hours now. 

We'll keep you posted with more updates.

Thanks,

Tech Team

Update 2: 4.34 PM IST

Dear Customers,

The drives on the servers seems to be unresponsive, our techs have tried the best to recover the drives but they are not responding. At this hour our DC team is building the new server and the data would be restored using last available backups. We'll keep you posted with the progress.

The ETA on data restoration with the last available backups is 24 hours now. 

Thanks,

Tech Team

Dear Customers,

One of our HyperV - 103.20.212.143 base machine is facing some issues and is unresponsive. 

The Concerned Team is already working on the reported issue. The ETA would be 30 minutes for the same. 

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Update 1 :

Dear Customers,

The HyperV base machine of HyperV HyperVSSD-S2-New - 103.20.212.143  is still showing unresponsive. 

The Concerned Team is continuously working on the reported issue. The ETA would be 30 - 60 minutes for the same.

Your patience will be highly appreciated.