Knowledgebase : General E-Mail Questions
This is most often a problem with your email client, not cpanel, you need to turn on "My Server Requires Authentication" if you are using outlook you can find this option here:tools > accounts > [choose account] > properties > serversIf you ar...
Certainly. With your account you have the ability to use your own SMTP server. This allows you to send all of your outgoing e-mail from your domain name rather than through your Internet Service Provider, giving you a more professional look.
No, no need to be connected while reading and writing email, you can write a message offline, when get connected then send the message.To do so, in your email client (ie: Outlook Express) open the program, and choose the "Work Offline" option fr...
IMAP stands for Internet Message Access Protocol. IMAP is a method of accessing electronic mail on a mail server. IMAP offers several advantages over POP3 - including the ability to manage email in folders on and off the email server.   Yes, We su...
1. Open a message. 2. On the View menu on the toolbar of the message window, click Options. 3. Header information appears under Deleivery options in the Internet headers box. 4. The headers appear in the Internet headers box.
to keep a copy of mail on server when using mail client like Outlook express. use the following steps1. click on tools menu.2. click on accounts3. select the mail menu in menu options.4. click on properties button.5. select the advance menu in menu optio...
One of the most effective ways to combat spam is to avoid using the Catch All feature. The catch all email address accepts any email for which there isn't a valid email account. This allows spammers to send you email without knowing exactly which email ad...
Configuring Outlook Express To configure this email client with the POP before SMTP relay: Open Outlook Express. In the menu bar, go to the Tools drop-down menu and select Accounts. On the page that shows, click Add and select Mail. On the w...
Set your mail server to the host name for SMTP/POP3/IMAP (instead of domain.com) and then make sure that your mail client is using the following ports for SSL:   SMTP - 465POP3 - 995IMAP - 993   As always you want to make sure that your acco...
You can store up to the Megabytes of storage available on your virtual hosting account. However, there may be limitations set by you specific to each POP3 account you have setup. For example, you may create an account for a friend and limit their disk usa...
If you want to change the password then please go through the following steps: 1) Login into webmail. 2) Click on Settings option. 3) Select Accounts option. 4) Click on Modify button. Not your staff can change the password of their email account, you c...
Go through the following steps to change display name in the receipient inbox .1. Login into your email account through webmail. 2. Click on setting. 3. Click on Account option left side the panel. 4. Select your account and Click on Modify option. 5. Go ...
Solution :1. Login into your email account through webmail.2. Click on setting.3. Go to webmail layout option.4. You can select webmail layout theme from the list.5. Click on save.
  Adding Rules to the Black & White List :    Click on the button, then click on the link.     Follow the following steps :   STEP 1:   Select the correct Action for the rule: R...
Hi, There are many ways that spammers can get valid e-mail addresses. This list shows only a few of the most common ways a spammer may get your address: They buy your name from a list: Junk mail and targeted e-mail lists have been around almost a...
  Follow the steps :    STEP 1: Go into Microsoft Outlook.   STEP 2: Click on Tools.   STEP 3: Click on E-mail Accounts.   STEP 4: Select "View or change existing e-mail ...
Yes, you can block that mail adress in your mail client by using these following steps 1.  click on tools menu.2.  click on message rules.3.  click on Block senders list4.  click on add button.5.  enter the email address or domain name you want to b...
Email for your domain passes through our servers - when it does, we scan any HTML emails and attachments with a commercial quality virus scanner. Our virus definitions are updated daily.Occasionally, we find viruses in emails for you - if this happens, we...
  Your Incoming mail server or POP3 mail settings should be :  mail.yourdomain.com (where yourdomain.com is your actual domain name).   Your Username should be :   user@yourdomain.com   (whe...
  Your outgoing or SMTP mail server setting is :    mail.yourdomain.com (where yourdomain.com is your actual domain name) ...
Solution   General Errors -------------- ERROR CODE      ERROR TYPE            DESCRIPTION ------------            ------------------            ------------------- 0x800CCC00       ...
Incoming Mail Server : mail.yourdomain.com Outgoing Mail Server: mail.yourdomain.com Username: username@yourdomain.com Password: <as configured in the control panel&...
What is Spam Assassin?Spam Assassin is a e-mail spam filtering system that sits side by side with account with us to help block, mark or filter out mail you don't want.   How do I access Spam Assassin? First thing you will want to do is log into your c...
This is a very common error, and is usually caused by an ISP which blocks outgoing port 25 for their customers.There is two solutions for this, the first, and best, is to ISP's smtp servers.Secondly, Raise a support with us to know the alternate SMTP...
1. NEVER click on an "unsubscribe" link on spam. That only serves to confirm that someone actually reads the spam they send you...and they will then sell your email address to other spammers.   2. If your email address is on your website, you might...
This message is sent back to you, the sender, from the SMTP server. The server is telling you that the "host" you tried to send e-mail to does not exist. The "host" is just the domain name proceeding the "@" in the e-mail address. In the case of test@test...
POP stands for Post Office Protocol. This is used to describe how e-mail clients interact with mail servers. The POP3 Server is a type of mail server used for incoming mail.In simple terms, POP servers provide a mail-drop service (a tempora...
We take a very dim view of SPAM. It is one of the most annoying things encountered on the Internet. Any client found to be spamming will have his/her account terminated immediately - no questions asked (we will investigate the report thoroughly before ter...
  This is a fairly broad problem and could be the result of several factors. Please go through the list below and eliminate each possible problem:     Guideline 1:   Make sure you have your outgoing SMTP Mail S...
There are many reasons this can happen, but e-mail "bounces" back to the sender usually under 3 conditions :   Condition 1:   The domain of the recipient's e-mail address does not exist.   Condition 2:  ...
This error usually occurs when the recipient or one or more of the recipients of your e-mail mail message has an invalid e-mail address.For example, if you forget to put an ampersand "@" in the e-mail address, the SMTP server will automatically reject thi...
There can be several reasons for this. One of which is that you have received an e-mail message with a large attachment. An example would be that someone sent you an e-mail with a 10MB attachment. If you connect on a 28.8 Kbps modem, this would take appro...
Many different factors play into the overall time in transit for e-mail. E-mail sent to you through your mail account will be delivered and ready immediately because the e-mail is delivered locally on our network rather than a different net...
Outlook Express has an option that, when checked, will disconnect your computer from the Internet after sending and receiving. If you do not wish to disconnect from the Internet after “sending and receiving” then use the following instructions to ch...
The SMTP server will automatically truncate the body of all bounced e-mail when the size of the body exceeds 20 Kilobytes
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