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Aug
17
Completed[Earth Linux Server Migration]
Posted by Tanuj C :: WIPL on 17 August 2019 12:11 PM

Dear Clients,

 

Migration has been completed successfully to the new server.

 

If you are using our DNS/Name Servers then you don't have to worry about anything. If however you are using your own custom name servers then please follow the instructions given below carefully:

1) You'll have to renumber the IP address of website, FTP and mail DNS records associated with the domain you are running as custom name servers.

Old DNS Records are:

yourdomain.com A 65.60.11.226

ftp.yourdomain.com A 65.60.11.226

mail.yourdomain.com A 65.60.11.226

New DNS Records are:

yourdomain.com A 108.163.193.210

ftp.yourdomain.com A 108.163.193.210

mail.yourdomain.com A 108.163.193.210

That's it..beyond this you don't have to do anything.


Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.

We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

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Dear Clients,

 

As per schedule, we have started the migration process. We will update you once the migration is completed.

 

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Dear Clients,

Servers Impacted: Earth

New Server Name: Earth2

Migration Date : Aug 18, 2019 (Sunday)

Migration Start Time: 8:30 PM (IST) +5:30 GMT

Time Duration: 12 - 16 Hours

Service Impacted : Linux Server

Why the need of Migration ? : As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers is mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 2 years running phase. This server has nearly completed their two years of operations and hence we feel its right time to move it to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards.

Maintenance Impact:
1. The FTP service will not available in this period.
2. Please do not create new websites in WHM in this period as newly created websites may not be migrated during migration.


What we expect from you: If you are using our DNS/Name Servers then you don't have to worry about anything. If however you are using your own custom name servers then please follow the instructions given below carefully:

1) You'll have to renumber the IP address of website, FTP and mail DNS records associated with the domain you are running as custom name servers.

Old DNS Records are:

yourdomain.com A 65.60.11.226

ftp.yourdomain.com A 65.60.11.226

mail.yourdomain.com A 65.60.11.226

New DNS Records are:

yourdomain.com A 108.163.193.210

ftp.yourdomain.com A 108.163.193.210

mail.yourdomain.com A 108.163.193.210

Thats it..beyond this you don't have to do anything.


Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.

We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

Warm Regards,

Team WIPL

 


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Jul
6
Resolved [Bear-india Linux server is under reboot]
Posted by Tanuj C :: WIPL on 06 July 2019 04:55 PM

Dear Customers,

Update 1: 5:35 PM

The server is back online.

Thanks for your patience, we regret any inconvenience caused due to this.

==========================

The Bear-india Linux server has rebooted itself and right now running FSCK. We expect that server would back online within 30 - 60 Mins.

We will get back to you on the same thread as soon as the server would back online.

We regret the inconvenience caused to you due to this.

Warm Regards,

Team WIPL


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Jun
13
Venus Linux Servers would be taken down for Kernel upgrade
Posted by Tanuj C :: WIPL on 13 June 2019 01:11 PM

Dear Customers,

 Update: 7:37 PM

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The maintenance activity has been completed.

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Thank You for your understanding and patience during this operation.

Warm Regards,

Team WIPL

 

 

Dear Customers,

The following advisory is being sent to inform you of the maintenance of our Venus Linux Server.

Event Date: June 13, 2019 - 7:30 PM until June 13 - 8:30 PM IST

The server(s) that will be affected is: Venus Linux Server

Impact: 30 - 60 minutes maximum downtime expected for web services only, barring unforeseen issues.

Event: In this maintenance, we will do Kernel Upgrade to improve the performance of the servers.

Thank You for your understanding and patience during this operation.

Warm Regards,

Team WIPL


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