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Diwali Holiday Announcement - October 18 till October 20, 2017
Posted by Rahul :: WIPL on 20 October 2017 10:53 AM

Dear Customers,

WIPL Team would be on Diwali holidays between October 18 till October 20, 2017. 

Although our monitoring team and helpdesk would be staffed for emergency issues like server down or domain expiration issues, other departments like the regular Technical support, Billing, Sales & Phone support would not be available. Kindly bear with us for any delay in responses during this Holiday season.

We all at WIPL wish you a very Happy & Joyous Diwali this year.



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Ransomware Advisory for Windows Servers and VPS
Posted by Tanuj C :: WIPL on 14 October 2017 11:44 AM

Dear Customers,

In the light of the recent events in the cyber security domain, to further augment and bolster your information assets cyber defenses, we would like to bring to your kind attention that Crypto Malware attacks which are in wild and damaging information assets across the globe from small to large organizations.

Ransomware Description

The Ransomware is an encryption Trojan. Like other threats that carry out the same tactic, Ransomware is designed to take over a victim's computer by encrypting the victim's files. After encrypting the files, the hacker demands payment of a ransom in exchange for the decryption key necessary to recover the affected files once the victim's files have been encrypted with a strong encryption algorithm. Ransomware Trojans are designed to take the victim's computer hostage until the victim pays a ransom to recover access to the infected computer.

The ransomware most commonly propagates via

- By adding third party extensions using pop ups in Internet Browsers i.e. Google Chrome, Firefox, Internet Explorer etc

- May Enter a Computer Via Email Attachments: Like most ransomware infections, virus is typically spread by email spam messages that contain malicious .zip and .rar email attachments. Once the attachment is downloaded and executed it will spread the malware across the machine and begin its encryption process.

- Hacked remote desktop services. A lot of people use default or ridiculously easy-to-guess RDP credentials, and online perpetrators definitely know it. Having landed onto a system, the infection attempts to delete shadow copies of the victim’s files in order to prevent this vector of recovery. To top it off, the pest leverages best practices of data encryption, so there is no way to decrypt files for free at this point.

Corrective Actions and Suggestions:

  1. If possible Try & Avoid RDP connections to your servers, If It is indeed required, Then please let us know predefined sources from where RDP connections to be allowed.

  2. As soon as possible, update us to block RDP access on your server / VPS from particular public IPs only.

  3. Do not use browser or download applications / attachments on server using remote Desktop. If needed then only open trusted website i.e Microsoft, mysql, oracle etc

  4. Do not use Remote Desktop with administrator Priv.

  5. Do not share administrator user password with anyone.

  6. Do not type password on remote desktop window or never save its profile on local computer.

  7. Do not attach (Add) local system drives with server.

  8. Do not use Guest accounts on server, if its there, disable it as Windows have so many vulnerabilities with guest account. We normally do the same at the time of server setup.

  1. Do not open email accounts on server in any situation.

  2. Do not configure email accounts in outlook on server.

  3. Use AntiVirus with latest updates

  4. Regular patch the Windows with available Windows updates on server.

Protecting Your Data from Threats

The best protection against threats is to have file backups. If you have backup copies of your files on an external memory device or at remote location, then the people responsible for the Ransomware have no leverage to demand a ransom payment since you can simply restore the affected files from the file backups rather than having to resort to contacting the con artists. Besides using file backups, computer users also should use a reliable security program that is fully up-to-date to detect and remove the Ransomware and other threats before they manage to cause damage to files on their computers. A combination of file backups and security software can stop the most ransomware Trojans.

Remote Backups: Your insurance policy against the disasters:

Every organization needs to backup its data – that is just a fact of IT in the modern era. Should a disaster occur, whether a data breach, weather-related event, political turmoil or anything else, data is at risk. If improperly backed up, those digital assets can disappear forever or become damaged and compromised. The bottom line is, one version of data is not enough.

Offsite backup is a necessary insurance policy

Off-site cloud backups provide the highest level of data protection and redundancy. What you might not know is that they can also be far more affordable than on-premise backup.

We offer a full suite of services to empower both your IT department and your business.

Contact our Sales Team to speak to them about the backup solutions we have and how we could secure your existing backups by taking them to cloud.

If you need any further assistance, Please do get in touch with our support team if you need to speak to our Cyber security experts to get further details on how we can fight together, the evolving cyber attacks such as Ransomeware etc.

If you have any questions or concerns, please email or call us @ 0141-5105555




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Diwali Holidays Announcement- October 18 till October 20, 2017
Posted by Tanuj C :: WIPL on 14 October 2017 11:39 AM

Dear Customers,

WIPL Team would be on Diwali holidays during Oct 18th (Night) - Oct 20, 2017. Although our helpdesk would be still staffed for emergency issues like server down, or domain expiration issues, other department like the customer support, billing, sales & phone support would not be available. We'll try to ensure that you do not have to wait for critical issues while other general tickets may take time to be addressed due to Holiday Season. Kindly bear with us for the delays during this period. Although you might see a little delay in responses we assume you'd not be facing any major problem during the holiday period.

WIPL wishes you a very Happy Diwali to you and your family.

Warm Regards,


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