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May
10

Resolved Update No.2: Time: 11 May, 12.50 PM

Dear Customers,

The issue has been resolved, and now all the instances are accessible.

Thank you for your patience during this period.

Thanks,
Team WIPL.

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Dear Customers,

One of our Linux Hypervisor with the IP: 103.20.215.90 is facing network issues between the Airtel and other ISP's. During this time many of your VPS hosted on this Hypervisor may not be accessible from your network. 

Our Network team is already working on the reported issue and is in diuscussion with upstreams. As on now, we do not have any ETA from them, but we expect the problem to be resolved in another 60 -90 minutes.

We'll post another update here once we have heard from the upstream and our datacentre network team. 

Thanks,


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May
1
[Completed] BaseMachinHyperV-Olympus - 103.20.212.90 Load issue
Posted by Rakesh :: WIPL on 01 May 2022 01:04 AM

Dear Customers,

 

The Load is manageable now and all VMs are accessible. Kindly check and let us know on support@mywipl.com if you face any issue,

 

Thanks,

TEAM WIPL

 

==========================

Dear Customers,

 

One of our HyperV BaseMachinHyperV-Olympus - 103.20.212.90 base machine is facing High Load issue on the server. 

The Concerned Team is already working on the reported issue. The ETA would be 30 minutes for same.


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Mar
28

Dear Customers, 

 

The activity has been completed. Kindly let us know on support@mywipl.com if you are facing any issues regarding the network.

 

Thanks,
Tech Team

===========================

Dear Customers,

This is to inform you regarding emergency maintenance which the DC will be performing on the Cabinet, where the Windows Hyper-V: Olympus.dnsracks.com is housed.

The details of the activity are given below for your reference:
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Virtualizor Impacted: Olympus.dnsracks.com - 103.20.212.90 ( Windows )
Event Date
28 March 2022, at 10:00 PM IST
Impact30-45 minutes maximum downtime expected, barring unforeseen issues

Event: During a routine inspection, a faulty switch alert was received. However, to be proactive and ensure a stable, healthy network for the future, we are planning to replace this faulty switch with a brand new unit.

During this maintenance, we will bring the affected servers offline, remove power, and replace the faulty switch. Expected potential downtime is 30-45 minutes, barring any unforeseen circumstances. We will then ensure the server comes back online properly after the replacement.

Unfortunately, this is emergency maintenance to ensure Network stability for this cabinet now and in the future, and cannot be rescheduled. Thank you for your understanding and patience during this operation.

We regret the inconvenience caused to you in this regard & look forward to receiving your continued support. If you have any queries, please reach out to us at support@mywipl.com.

Thanks,
Tech Team

 


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