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Nov
5
Diwali Holidays Announcement- Nov 6 (Night) to till Nov 8, 2018 (Morning)
Posted by Tanuj C :: WIPL on 05 November 2018 05:35 PM

Dear Customers,

WIPL Team would be on Diwali holidays during Nov 6th (Night) - Nov 8, 2018 (Morning). Although our helpdesk would be still staffed for emergency issues like server down, or domain expiration issues, other department like the customer support, billing, sales & phone support would not be available. We'll try to ensure that you do not have to wait for critical issues while other general tickets may take time to be addressed due to Holiday Season. Kindly bear with us for the delays during this period. Although you might see a little delay in responses we assume you'd not be facing any major problem during the holiday period.

WIPL wishes you a very Happy Diwali to you and your family.

Warm Regards,

Team WIPL


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Oct
11
Completed [Rack Maintenance Activity - Shark - SmarterMail Windows Server]
Posted by Tanuj C :: WIPL on 11 October 2018 11:00 AM

Dear Customer,

12:05 PM - The server and services back up and online.

==========================

11:35 AM - The Activity has been started. We will get back ot you as soon as the server will back up and online.

==========================


Event Date: Event Date October 31st - 01:00am until October 31st 03:00am CST (GMT -6)

Server: Shark - SmarterMail Mail Server


Impact :60 minutes maximum downtime expected, barring unforeseen issues.

Event:  As a part of our continuing efforts to provide best of the Infrastructure and ensure uninterrupted power to your hosted infrastructure in our Datacenter, we have scheduled the periodic preventive maintenance on our rack.

During this maintenance, we will bring server offline remove power, and replace the APC PDU. Expected downtime is 30-60 minutes, though the window is 3 hours to accommodate for any unforeseen circumstances. We will ensure each server comes back online properly after the move.

Regards,

Team WIPL


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Oct
11
Rack Maintenance Activity - BearWin Windows Server
Posted by Tanuj C :: WIPL on 11 October 2018 10:58 AM

Dear Customer,


Event Date: October 13 - 11:00 PM to until Oct 14, 2018, 2:00 AM (IST)

Server: Bearwin (Windows Web + MSSQL Server)


Impact :60 minutes maximum downtime expected, barring unforeseen issues.

Event:  As a part of our continuing efforts to provide best of the Infrastructure and ensure uninterrupted power to your hosted infrastructure in our Datacenter, we have scheduled the periodic preventive maintenance on our rack.

During this maintenance, we will bring server offline remove power, and replace the APC PDU. Expected downtime is 30-60 minutes, though the window is 3 hours to accommodate for any unforeseen circumstances. We will ensure each server comes back online properly after the move.

Regards,

Team WIPL


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