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Aug
17
Resolved [Himalaya SSD Linux Server Emergency Network maintenance]
Posted by Tanuj C :: WIPL on 17 August 2017 04:57 PM

Dear Customers,

Update: 1 - 7:00 PM

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The issue has been resolved.

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We are seeing some network issues with one of our Linux server with hostname "HIMALAYA" at Indian Datacentre. If your VPS is on the following IP ranges, you might be seeing some issue while accessing your VPS.

103.20.xxx.xxx

Our datacentre team is working on the issue, at this point we don't have an exact ETA, however we expect the network services to resume shortly.

Warm Regards,

Team WIPL


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Aug
10

Dear Customers,

Update - 1 - 8:30 AM (Aug 11, 2017)

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The migration has been successfully completed.

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We are seeing an issue with the primary hard drive of our Shark Windows mail server which started giving some file system errors and is beyond recovery hence tonight we will start its migration to new Server.

In this migration

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- The old and new Server IP remains the same.

- Mail service would not work between 10:00 PM (Aug 10, 2017) to 9:30 AM (Aug 11, 2017)

Scope of Work: All users mailboxes and mailboxes information would be copied to the new server during this process.

Note: During this process mail services would remain stopped.

Time Duration: 8 - 16 Hours

If you have any questions related to the migration, please open a support ticket with us by sending a mail to support@myWIPL.com and we'll be happy to assist you.

Warm Regards,

Team WIPL


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Jun
27
Introduction of Goods and Service Tax (“GST”) : Your action requested
Posted by Rahul :: WIPL on 27 June 2017 12:07 PM
Dear Customers,
 
As you might be aware, the taxes system will change with the launch of GST and all businesses are expected to be ready for roll out of GST by 1st July 2017. Due to this there will be certain changes in WIPL’s billing system.
 
Collecting GSTIN
 
GST has a strong reporting model for the tax collected. For this, each business will now have to provide their Goods and Services Tax Identification Number (GSTIN) when collecting or paying taxes. You can update your GSTIN (provisional or final) in the profile section of your WIPL Portal or by going to the following link:
 
Update your GSTIN by either of the following methods

Option #1

1) Login at https://manage.wiplon.com

2) Go to Edit Your Profile as shown in the image below



3) Now, under your profile section fill the GSTIN no in the box as shown in the image and click SAVE.
 
        


Option #2 
 
You can also update your GSTIN no by going to the form at : https://goo.gl/forms/84BWNZWsTa4biWQz1
 
Changes in Service Tax charged
 
We currently charge a Service Tax of 15% on the services. As per the guidelines issued by the Government of India, this will change to a GST of 18% from 00:00:00 Hrs, 1st July 2017 for all payments automatically.
 
Please note that all taxes charged from 1st July 2017 onwards will be reported on GST. If your GSTIN is not available to us, you may not be able to claim any tax benefits on it. Hence, it’s imperative that you update your GSTIN by 1st July on our dashboard.
 
In case of any query on this, please write to us at billing@myWIPL.com and we’d be happy to help.
 
Regards,

Team WIPL

 


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