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17
An update from WIPL - Re work from home & our phone support
Posted by Ravish Gupta :: WIPL on 17 March 2020 02:26 PM

Dear All,

With the global outbreak of Covid-19, WIPL is taking precautionary measures and planning ‘work from home’ for its employees. By working remotely, our objective is to ensure the well being of our employees and customers and contain the spread of the virus further.

To prepare for the same, we look forward to an extended support from all our customers during this time. To do this, we request you to minimise using phone based call support and take advantage of our web-based ticketing system with effect available at https://mywipl.com/portal/ . We’d be encouraging our employees to work from home and during this period the regular phone support may not be available. Our web based ticketing system would be monitored, available and function as usual.

While this is a stressful time, WIPL is committed to providing you the best support possible during this uncertain time, we would appreciate your extended support and patience. We hope this change gives you some peace of mind knowing that we’re here to help support you, your customers and the WIPL services you’ve come to depend on.

If you have any questions at all, please feel free to reach out to us. During our business hours, you can call us at +91-7272-8282-00 or start a live chat from our website. You can also email us at support@mywipl.com 

Thank you all for being WIPL customers and we wish you and your families the absolute best during this difficult time.

Sincerely,

Ravish Gupta
CEO
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